The terms governing our engagements with clients.
These Terms of Service govern the use of this website and any engagement with Orlé Industries (NM) LLC ("Orlé Industries," "we," "us," or "our") for professional services. By using this website or engaging us for services, you agree to these terms. Individual project engagements are governed by the specific Statement of Work or service agreement signed between the parties, which takes precedence in the event of any conflict with these general terms.
This website is provided for informational purposes. You may not use this website for any unlawful purpose or in any manner that could damage, disable, or impair the site. All content on this website — including text, design, and structure — is the property of Orlé Industries (NM) LLC unless otherwise stated.
Professional services engagements are defined in project Statements of Work (SOWs) agreed upon in writing before work commences. SOWs specify the scope of work, deliverables, timelines, acceptance criteria, and payment terms. Changes to scope require a written change order.
Fees are agreed upon in each SOW. Invoices are due in accordance with the payment terms specified therein. Where applicable, deposits or milestone payments are required before work begins or continues. Late payments may incur fees as specified in the SOW. Our primary payment processor is Stripe; by making payments through our platform, you agree to Stripe's applicable terms.
Upon receipt of full payment for a project, intellectual property rights in the deliverables transfer to the client as specified in the SOW. Prior to full payment, all work product remains the property of Orlé Industries. We retain the right to use general know-how, skills, and techniques acquired during an engagement for other clients. We also retain the right to reference completed work in our portfolio unless agreed otherwise in writing.
We treat client information, project details, and business information shared with us as confidential and will not disclose it to third parties without written consent, except as required by law. Clients likewise agree to treat our proprietary processes, pricing, and non-public materials as confidential.
We deliver our services with professional skill and care, but we do not provide warranties beyond those expressly stated in a SOW. To the maximum extent permitted by applicable law, our liability for any claim arising from an engagement is limited to the fees paid for the relevant services in the preceding three months. We are not liable for indirect, consequential, or incidental damages.
These terms are governed by the laws of the State of New Mexico, USA. Disputes not resolved by mutual agreement shall be subject to the jurisdiction of the courts of New Mexico. For engagements primarily delivered in the Commonwealth of Dominica, the parties may agree in writing to apply Dominican law.
We may update these terms from time to time. The effective date above reflects the latest revision. Continued use of this website after changes constitutes acceptance of the updated terms.
Questions about these terms can be directed to:
[email protected]
Orlé Industries (NM) LLC
1209 Mountain Road Place NE, STE 10877
Albuquerque, New Mexico 87110, USA