Privacy Policy

Effective date: January 2026

Who We Are

Orlé Industries (NM) LLC ("Orlé Industries," "we," "us," or "our") operates the website at orleindustries.com. We are incorporated in New Mexico, USA, with operations in the Commonwealth of Dominica. You can reach us at [email protected].

Information We Collect

We collect information in the following ways:

• Contact and enquiry information: When you contact us via the website form or email, we collect your name, email address, organisation, and the content of your message.
• Project and service information: When engaging us for services, we collect information necessary to deliver those services, which may include business details, project specifications, and financial information for invoicing.
• Analytics data: We use analytics tools to understand how visitors use our website. This may include pages visited, time on site, referral sources, and approximate location (country or region level). We do not collect individually identifiable analytics data.
• Cookies: See our Cookie Policy for details on the cookies we set.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide the services you request
• Communicate about ongoing projects and invoicing
• Improve our website and services through analytics insights
• Comply with legal and contractual obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain contact and project information for as long as reasonably necessary to deliver services and meet our legal obligations — typically for the duration of an engagement plus seven years for financial records. Analytics data is retained in accordance with our analytics provider's terms.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Third-Party Services

Our website may use third-party tools including analytics providers and Cloudflare for security and performance. These services have their own privacy policies governing data they process. Payment processing for services is handled through Stripe; Stripe's privacy policy governs any payment data you provide.

Security

We take reasonable technical and organisational measures to protect information you provide to us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy can be directed to:
[email protected]
Orlé Industries (NM) LLC
1209 Mountain Road Place NE, STE 10877
Albuquerque, New Mexico 87110, USA